The show must go on.
At DCA, we know how much music professionals rely on their In Ear Monitors and when they're not working it can make work and performances very difficult, if not impossible. We also appreciate the inconvenience of waiting several weeks for simple repairs.
That's why DCA is now proud to offer the UK's first independant Custom In Ear Monitor Servicing package to help keep your In Ears sounding their best.
Using industry standard equipment, we carry out a full inspection and in 2025 resolved 95% of In Ear Monitoring Issues here in the UK within 24hrs of recieving your customs. All are supplied with your personalised, transparent IEM Service Report for peace of mind to understand exactly what may be wrong with your Custom In Ear Monitors.
Our Servicing Package Includes:
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Full inspection with pre / post response testing.
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Deep Clean with earwax and debris removal.
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Cable test and electrical performance check.
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Your detailed DCA IEM Service Report.
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Next Day Return postage.
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Discounts for multiple sets available.
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If we find a simple external issue (e.g. outlet blockage), where possible we’ll fix it as part of this service.
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If your monitors require extra parts (e.g. new cable), or a more complex manufacturer repair that, we’ll contact you with a quote before doing any additional work and where possible facilitate that process for you.
